Password Management Home | Forgot Your Password?

Forgot Your Password?


If you do not remember your password, or it has expired, you may reset it using your Duo registered device.

Visit our multi-factor authentication (MFA) knowledgebase article to learn more.

Reset Your Password

Username:

University ID:
  • This 7-digit number can be found in OnTrack.


  • If you don't know your University ID, you can contact the Technology Service Desk at 336.278.5200 for assistance.

Phoenix Card Number:
  • This 16-digit number is printed on the bottom of the front of your Phoenix Card.