Frequently Asked Questions

All full-time graduate and undergraduate students are required to maintain adequate health insurance. All international students on a F1 or J1 visa must hold adequate insurance, regardless of credit hours taken. If students are not covered by a policy that meets waiver criteria, they will be automatically enrolled in the Student Blue Plan and the premium amount will be added to their student account and semester statement. The Student Blue Plan is mandatory for all international students holding an F1 or J1 visa and cannot be waived.

• Full-time employees of the university that are enrolled as students are not subject to the Student Health Insurance Requirement.  Faculty/staff who are taking classes may not participate in the Student Blue Plan. The exception will be part-time faculty/staff enrolled full-time in a graduate program.
• Dependents or spouses of employees enrolled full-time at Elon must comply with the Student Health Insurance Requirement. Dependents who are enrolled full-time are eligible to participate in the Student Blue Plan.

Students are expected to always carry a copy of their insurance card with them and must present their insurance card at Student Health Services. Students who need a copy of their current insurance card should consult the primary subscriber (parent/partner) for a copy of the card. A photo image is acceptable but must list the student as insured.

Students who currently have insurance and whose insurance meets the waiver criteria are not required to enroll in the Student Blue Plan. To be considered for waiving the Student Blue coverage, you must enter your current insurance information into the portal by the enrollment deadline so that your current policy can be reviewed for eligibility. You will also need to upload a copy of your insurance card.

Learn more about the waiver periods

If your existing policy does not meet the waiver criteria, you will be enrolled in the Student Blue plan and the premium added to your tuition bill.

Before a going to the Student Blue portal to file a waiver, students should have a photo or image of both sides of their insurance card. Students will need this information to submit to the waiver portal.

Upon acceptance to the university and before matriculation, students must upload their current insurance information if they request to waive out of the Student Blue Plan. After the initial insurance upload is completed, students will be required to reaffirm that the same insurance is in effect annually before they are allowed to register for fall classes. If the insurance coverage cannot be verified, students will be required to update their insurance information providing adequate coverage or enroll in the Student Blue Plan.

For Spring semester verification, only those students whose policy information cannot be verified will be required to update their insurance information providing adequate coverage or enroll in the Student Blue Plan.
If the insurance coverage cannot be verified, students will be required to update their insurance information providing adequate coverage or enroll in the Student Blue Plan.

All full-time undergraduate, graduate and law students can enroll in the policy — even if they have other coverage — as secondary or voluntary coverage. Students and families will want to consult with their insurance adviser and compare coverage to see if the Student Blue plan is right for their family, even if they have existing coverage.

Enroll in the Student Blue Plan

If you have a change in insurance status due to age or life circumstances, please email the Elon Student Health Insurance Project Manager at healthinsurance@elon.edu and they will send you the correct form and link to enroll in the Student Blue Plan. You will pay a prorated amount for the remainder of the academic year until the next enrollment period.

Coverage dates are August 1 – January 31 for Fall semester enrollment and February 1 – July 31 for Spring enrollment. Enrollment start dates may be modified if status changes (for example, loss of current coverage).

End dates for the plan for most students will be July 31. The policy covers students throughout the summer from anywhere in the U.S.; there is also coverage for travel outside the U.S. through  Exceptions may apply based on student status.

If you are graduating, the student health insurance policy coverage will end either on Dec. 31 (December graduates) or July 31 (May graduates).

International travel health insurance coverage is included in the cost of most  Study Abroad programs. For information about insurance coverage while participating in international study, visit this page or contact Courtney Guthrie in the Global Education Center.

Students participating in any Study USA program should consult their insurance carrier for coverage. Note: The Student Blue policy benefits apply to any travel/study in the United States.

Students enrolled in the Student Blue Plan and who travel outside the U.S. are covered for accidents and illnesses through their Student Blue Plan. Students planning to travel outside the U.S  should carry their  Blue Cross and Blue Shield of North Carolina/Student Blue member ID card and:

• Verify your benefits prior to travel.
• Know who to call. Call Blue Card Worldwide Customer Service at 1-866-654-2819 or collect at 1-804-965-8411.
• Find a provider with BlueCard Worldwide online. In an emergency, go to the closest hospital.
• Learn more about travel benefits outside the U.S. (you must use your Student Blue log-in)

The Health and Wellness Fee is charged to all students and is part of the tuition bill each semester. Through this fee, students are able to access Student Health Services for a routine office visit, and after insurance is filed, co-pays and deductibles are covered. The student is responsible for all other charges.

The Health and Wellness Fee is not to be confused with the Student Health Insurance Plan. The Student Health Insurance Plan is an insurance policy for all full-time undergraduate, graduate and law students. Students may waive the Student Blue policy by providing proof of adequate insurance coverage.

Contact Student Blue (Blue Cross and Blue Shield of North Carolina) at 1-888-579-8022 or go into the Student Blue portal and request a card.

If you have specific questions about coverage for a claim, contact the BCBS Student Blue staff directly:

Student Blue
PO Box 2073
Durham, NC 27702

1-800-579-8022

email@studentbluenc.com

Dependents must be added by Aug. 30 (fall semester) or Jan. 31 (winter/spring semester). If you have a qualifying life event — marriage, birth, dependent/s arriving in the U.S. — you have 30 days from the event date to add your dependent. No exceptions. Documentation will be required. Contact Student Blue (Blue Cross and Blue Shield of North Carolina) at 1-888-234-2417. Elon University does not handle the dependent coverage.

If you do not upload current insurance (spring) or affirm current insurance (fall) the premium for the Student Blue policy will be on your fall or spring semester bills. Students are financially responsible for this premium if they do not apply for a waiver before the semester starts. The winter term insurance coverage is part of the fall bill and summer term insurance is part of the spring bill.

Learn more about the plan benefits at Student Blue 2023-2024 benefits. Information on the 2024-2025 benefits will be released soon.

*Note: These benefits are subject to final regulatory approval.

In addition to routine and emergency medical care, the Student Blue Plan offers other benefits for consideration:

• Prescription benefits
• Annual physical exams
• Immunizations
• STI testing
• Birth control (including IUD insertion and removal) and Plan B prescriptions
• PrEP drug regimen
• Mental health benefits

Visit the Student Blue Plan website

Check out the Student Blue Plan tutorial

The cost of the Student Blue Plan is proposed at $ 1322.64 per semester for undergraduates and $ 1969.44 per semester for graduate/law students. This is subject to regulatory approval in Summer 2024.