Student & Family Resources

• Learning Assistance (Tutoring, Study Skills)
• Academic Advising
• Academic Accommodations & Accessibility (for academic and other disability-related accommodations)
• Retroactive-Medical Withdraw (withdraw from semester after grades are posted, for medical reasons)
• Student Confidentiality and FERPA Regulations

• Student Health Services at Elon
• Elon Virtual Health Appointments through TimelyCare
• Cone Health Virtual Visits
• Class Absence Notification (only for 5 or more absences in a row from all classes)
• Temporary Mobility Issues
  • Handicap Parking Permits | (336) 278-5555
    Students may obtain a temporary university handicap parking permit from Campus Safety and Police (336-278-5555). To begin, a student must get authorization from Academic Accommodations & Accessibility. Students must possess or purchase the standard parking permit for their residential area or commuter pass. The handicap parking permit is valid for on-campus parking only.
  • Wheelchair (or other mobility device) Rental | (336) 222-8052
    Clover Medical Supply (not affiliated with Elon University) provides rentals of various types of mobility devices and can deliver equipment to you. Call for current rates for equipment. Clover Medical Supply may be able to assist with filing an insurance claim for the cost of equipment rental.
  • Housing Relocation | (336) 278-7300
    Contact the Office of Residence Life (336-278-7300) or your Residential Area Office for a list of open spaces in buildings closest to the student’s classes or with more convenient access (first-floor room, residence hall with elevator, etc.). Temporary housing reassignments are usually not available due to limited space. Any change in housing may be permanent for the remainder of the academic year.
  • Academic Accommodations | (336) 278-6568
    Contact Academic Accommodations & Accessibility to discuss possible academic accommodations such as flexibility for additional travel time between classes, exploring classes locations and schedule changes, etc.

• Crisis Situations
  • 911
  • Counselor-on-Call – 336-278-2222
  • TimelyCare’s Talk Now feature
  • National Suicide Hotline (Chat Now) 988 or 1-800-273-8255
  • The Steve Fund (Crisis Chat Line for Persons of Color) (Text STEVE to 741741)
  • The Trevor Hotline (for LGBTQ Youth) (866-488-7386)
• Counseling Options
  • Counseling Services at Elon
  • Elon Virtual Counseling through TimelyCare
  • Elon Off Campus Referral Database (off-campus counseling, psychiatry, life coaching, etc.)
  • Inclusive Therapists (national registry)
  • Psychology Today (national registry)
• Self-Help Resources
  • TimelyCare (includes tools for self-care)
  • Racial Based Trauma (Racism Recovery Plan, Self Care, Do Nothing Tool)
  • Live Another Day – Mental health guides specifically tailored for the BIPOC community (Black, Indigenous and People of Color).
  • Mindfulness Opportunities
• Addiction Support and Substance Use
  • Phoenix Free and Collegiate Recovery at Elon – open to all additional-related needs (substance, disordered, eating, etc.) and offer weekly support meetings.
  • Assessment and Treatment Resources
  • Additional Resources
• Study Abroad Planning Tips for Students with Mental Health Needs

• University Events Calendar
• Elon Office of Parent Engagement
• PhoenixConnect (Search events, clubs and organizations)
• Residence Life (Living Learning Communities, Residence Hall Association, etc.)
• Identity-based Resources (individualized resources grouped by identity, offered through CREDE at Elon)
• SMART Mentor Program
• Center for Leadership
• Student Employment at Elon

Asian and Pacific Islander Identities

• Center for Race, Ethnicity and Diversity Education (CREDE)
• Asian Pacific Islander Association
• Asian Studies

Black and African American Identities

• Center for Race, Ethnicity and Diversity Education (CREDE)
• Black Student Union
• National Pan-Hellenic Council Organizations
• Living Learning Community: African Diaspora LLC: Exploring Blackness across the Globe
• African and African American Studies

First Generation Identities

• First Generation Support Services
• Center for Access and Success
• Financial Support
• First Generation Faculty and Staff Listing

LatinX Identity

• Center for Race, Ethnicity and Diversity Education (CREDE)
• El Centro
• Lambda Upsilon Lambda Fraternity, Inc.

Lesbian, Gay, Bisexual, Transgender, Queer, Questioning, Intersex, and Asexual (LGBTQIA) Identities

• Gender and LGBTQIA Center (GLC)
• Living Learning Community – Gender and Sexuality
• Women’s, Gender, and Sexualities Studies (WGSS)
• Local Communities (Burlington, Durham, Greensboro)

Native American and Indigenous Identities

• Center for Race Ethnicity and Diversity Education
• Native American Student Association

Religious and Spiritual Identities

• Truitt Center for Religious and Spiritual Life
• Campus Outreach
• Catholic Campus Ministries
• Chabad
• Elon Fellowship of Christian Athletes
• Elon Muslim Society
• Hillel
• Intervarsity Christian Fellowship
• LEAF: Lutherans, Episcopalians, and Friends
• Young Life College

• Elon Financial Aid and Scholarships
• Food and Housing Insecurity Concerns
  • Salvation Army of Burlington | 812 N Anthony St, Burlington, NC 27217 | (336) 227-5529
  • Allied Churches of Alamance County (ACAC) | (336) 229-0881 Ext. 104
• Chaplain Fund (for urgent financial needs through the Truitt Center)

• Start locally

  • Introduce yourself to your neighbors and find casual ways to connect with them, like “Is anyone heading out to grab food soon?” or “Anyone need a ride to Target?”
  • Email or text your RA or AM to meet for lunch.
  • Hang out in your residence hall! Attend hall and building programs, respond to group chats to offer help when asked, and make yourself accessible to your community!
  • Attend campus or local volunteer events.

• Join a Club

  • Browse and search clubs online. Join the ones you like or email the club contact to learn more. What did you like doing in high school? We probably have that here!
  • Swing by the Student Involvement office in Moseley 205 to find more opportunities!

• Find Unique, Small-Group Experiences

  • Volunteer with the Kernodle Center! Kernodle offers small group activities with a high focus on social connections. Email elonvols@elon.edu to get started.
  • Attend an Alternative Fall/Spring Break trip through Elon Outdoors or Elon Volunteers!
  • Attend an upcoming event with someone you already know or plan to meet new friends!

• Connect with Your Personal Identities

  • Reach out to staff and offices who support specific identities on campus, such as:
    • The Center for Race, Ethnicity, and Diversity Education (CREDE)
    • The Gender & LGBTQIA Center (GLC)
    • The Truitt Center for Religious & Spiritual Life
    • The Center for Access and Success
  • Here’s a list of First-Generation faculty and staff members willing to connect!

• Find a Mentor

  • Get a job on campus to meet others and gain some work experience. Check out the Elon Job Network to get started. SMART Mentors (Student Mentors Advising Rising Talent) help to ease the transition of students of color to Elon.
  • The Academic Accommodations & Accessibility Peer Mentor Program provides academic and accommodations support for students with registered disabilities.

• Take Care of Your Basic Needs

  • Make sure you’re exercising, getting sleep, and eating regularly.
  • Maintain a balanced schedule – some study, some social, some downtime.
  • Consider Counseling Services or TimelyCare 24/7 Virtual Services if you find that mental health or medical needs are interfering with your ability to connect with others.

• Attend class and ask for help

  • If you’ve been missing class, now is the time to attend. Show up, whether you know the material or not.
  • Email your professor to ask for a meeting, drop by during office hours, or stay after class to talk to your professor. Refer to the How to Talk to Faculty section below for tips and sample emails. Explain what’s going on and talk about your goals. Ask for assistance and options, but do not assume anything. Ask for an honest assessment of your chances for success.

• Start using a tutor

  • Elon Learning Assistance has tutoring available to help with study skills, can review your calendar, and assist you to prepare for tests and projects.

• Talk to your advisor

  • They can provide advice on whether to remain in the class and what other support might be useful.

• Register with Academic Accommodations & Accessibility (if applicable)

  • Accommodations are designed to provide equitable opportunities for students with recognized disabilities. Register as early as you can and use the accommodations provided. Your disability diagnosis remains confidential and is not shared with faculty.

• Take care of your basic needs

  • Exercise! Take walks, go for a run, go to the gym – do something that will raise your heart rate. Exercise improves mood and reduces anxiety, depression, and stress.
  • Sleep consistently: Set-up a regular sleep and wake time and remain as consistent as possible, even on weekends. Avoid caffeine, nicotine, and alcohol late in the day. Relax before bed and avoid distractions right before sleep. Most adults require between 7-9 hours of sleep each night.
  • Maintain a balanced schedule: some study, some social, and some downtime.

• Know Your Self-Help Resources

  • Consider a MindWise Screening for Mental Health Concerns and take a look at guided mindfulness exercises.

• Talk to Someone

  • Start with a friend, parent or trusted adult. Share what’s going on and bounce ideas off of them.
  • Consider connecting with a counselor. Elon has Counseling Services or you can connect virtually with a counselor through Elon’s TimelyCare App. You can also search for a counselor off campus using any of the resources outlined here. Prefer to talk to a peer? Counseling Services offers the Peer EARS (Empathy, Assistance, and Referral Support) program!
  • If you’re struggling with your mental health because of an experience of sexual assault, relationship abuse, stalking or sexual harassment, connect with Safeline (336-278-3333) and Confidential Advocacy.
  • Not sure where to start? Let Student Care and Outreach help: Share a Concern Now

• If things get unsafe (thoughts of self harm), make a call

  • 911
  • Elon Counselor on Call: 336-278-2222
  • TimelyCare’s Talk Now feature
  • National Suicide Prevention Hotline (Chat Now) 988 or 1-800-273-8255
  • The Steve Fund (Crisis Chat Line for Persons of Color) (Text STEVE to 741741)
  • The Trevor Hotline (for LGBTQ Youth) (866-488-7386)

Talking with your faculty is one of the best and most effective ways to feel engaged at Elon and ensure you are doing well in each of your classes. But many students feel nervous about approaching faculty with some of the concerns they may be experiencing. Below, we’ve provided some basic tips for communicating with faculty about a range of topics along with some sample emails that can help get the ball rolling.

General Tips

• Most faculty would prefer to talk to you in person. If you can, try to stop them after class to chat. If you reach out over email, include an invitation to connect after class or during their office hours – see below for samples.
• If you know that you are going to miss class, let your professor know beforehand. See below for suggestions when you have already missed class(es).
• You may want to refer to the situation discreetly: terms and phrases like “medical reasons,” “unexpected personal/family situation,” or “on-going health needs” can give your professor a general sense of the issue without you having to go into detail. However, also recognize that faculty are more likely to want to help if they have more detail.
• As you talk with faculty, ask if they will work with you to create a plan to keep up with course reading and assignments. Keep the plan as concrete as possible – with specific dates and deadlines. Always keep your promises or communicate ahead of time if you cannot meet a deadline. This breeds trust – not just for you, but for other students making similar requests.
• Don’t stop communicating: Regularly update your professor. Don’t go into hiding if you can’t meet extended deadlines; keep the channels of communication open so that you can adjust your plan in consult with your professor.

Hi Professor X (or Dr. X if your professor prefers),

I wanted to see if we could connect soon to discuss how I’m doing in your class and any new steps I can be taking. Based on our last (test, assignment), I’m a little concerned and want to make sure I’m using all of my resources. Do you have some time when we can connect? If you prefer, I can stay after class or catch you during office hours.

Thanks,
(your name)

Keep in Mind

Elon has excellent academic resources, including Learning Assistance for options related to tutoring and study skills.

Hi Professor X (or Dr. X if your professor prefers),

I wanted to let you know that I won’t be able to attend your class (name) on (day) because of (“an unexpected family crisis” / “on-going health issues”, etc.). My plan is to work with a classmate to get the material but I wanted to reach out to you just in case there is anything special that I might miss. I’m happy to meet if needed. I’m sorry to miss class; I know how important it is to be present whenever possible.

Thank you,
(your name)

Keep in Mind

• You are still responsible for work that is due on the day that you will miss – make sure you get it turned in or that you have communicated with your faculty otherwise.
• Don’t assume you will be able to make up missed work. You may get a lower grade for participation, or have your final grade lowered based on absences. Don’t assume your absence will be excused even if the professor accepts your excuse. Consult the course syllabus for the course absence policy.
• Don’t expect your professor to teach you the material individually – they get many such requests and can’t meet with every student. Instead, talk to a classmate and use office hours with your faculty member to clarify concepts.

Hi Professor X (or Dr. X if your professor prefers),

I wanted to quickly apologize for missing class today. I had hoped to email you beforehand but was unable to do so. I’ll be in our next class and can share more details then. My plan is to connect with a classmate to get the material but I wanted to reach out to you just in case there is anything special that I might have missed. Obviously, I understand that I might not be able to make up some of the work but also like to meet if that’s the case to explain the situation further.

I apologize again. I look forward to our next class.

Thank you,
(your name)

Keep in Mind

While life happens and sometimes things come up with little to no warning, make every effort to notify your instructors in advance if you will be missing class(es).

Hi Professor X (or Dr. X if your professor prefers),

I’m writing with my sincere apologies for having missed so many classes over the past [time frame]. I know how important it is to be in class, and that I’ve missed out on a lot of opportunities. Over the past [time frame], I’ve been dealing with (“some extended health issues”, “some difficult family issues”) that have prevented me from being fully present at Elon or in my classes. My plan is to begin attending again starting with our next class.

If you agree, I’d like to share more detail and ask for your advice on the best path forward. My sincere hope is that I can make up some or all of the work I have missed although I recognize that doing so may be difficult. Is there a time when we can connect soon?

Thank you,
(your name)

Keep in Mind

• Be open to the idea that you might have missed too much work to complete the class successfully and that you might be better off taking a course withdrawal (W). Always speak with your academic advisor should you need to consider this option.
• Remember that the professor will try to maintain fairness between your situation and others in the class, so don’t automatically expect that they will bend policies for you.
• Often, making up past work gets in the way of future learning; consider this as you decide whether or not to stay in the class.

Hi Professor X (or Dr. X if your professor prefers),

I’m worried that I’m not going to be able to turn in (assignment) that is due on (day) because (reason). With your permission, I’d like to see if I could turn it in on (day) by (time) at the latest. I understand this might mean that I get some points taken off. I’m happy to chat with you about the circumstances involved and will be in our next class to check in. If I don’t hear from you, I will turn in what I have but will try to talk to you after class.

Thank you,
(your name)

Keep in Mind

• Be honest and don’t lie or create excuses. Taking accountability matters.
• Always include a specific date when you will complete the work. Do everything you can to keep your promise and finish the work by the extended deadline.
• Be prepared to accept a lower grade because you were late and don’t assume you will get full credit. It would be unfair to other students. Check your course syllabus for any policies on late assignments.
• If the instructor doesn’t respond, turn in what you have and talk to them after class to see if you can extend your work further.

Hi Professor X (or Dr. X if your professor prefers),

I’m writing with my sincere apologies for having (“missed our test”, “not turned in my assignment”) today. I realize this is a big mistake and that I should have communicated with you beforehand. The reason I (“missed”, “did not turn it in”) is because (reason).

Would it be possible to meet soon and discuss what happened? I would really like to explain further and talk about any chance I might have to make up the (test, assignment)? I recognize that I would not be able to get full points, if that’s what you determine is fair to the rest of the class.

Again, I truly apologize for missing today’s (test, assignment).

Thank you,
(your name)

Keep in Mind

• Be honest and don’t lie or create excuses. Taking accountability matters.
• Be prepared to accept a lower grade; also be prepared that you might not be able to make up this grade.
• If the professor does not respond, plan to talk to them after class or attend office hours before the next class.