Policies
Mission Statement
The mission of Phoenix Card Services is to support the overall mission of Elon University by offering financial, access, and identification services to the students, the Board of Trustees, faculty, and staff in a manner that will significantly enhance life on, and around campus. It is our aim to provide these services in a professional and effective manner and maintain a pleasant working environment for our employees. Finally, it is our goal to be considered by others, both in and outside the University community, as an excellent department and as highly competent employees.
Preface
The Elon University Phoenix Card is an identification card and a financial transaction card. It is intended to be used the entire length of time you are at the University. Use of the Phoenix Card constitutes acceptance of all terms, conditions, and regulations under which it was issued.
Anyone requiring this document in an alternative format, contact Phoenix Card Services at (336)278-5436.
Terms & Conditions
Card Eligibility
Each individual is issued only one card.
Withdraw Funds
Funds may only be withdrawn from the Phoenix Card when the cardholder leaves or withdraws from the University. In that event, any remaining balance over $25.00 will be refunded by check and sent to the address kept on file by the University.
Replacement Criteria
Elon University will issue only one Phoenix Card per individual. If possible, the old card must be turned in to be destroyed.
Sales
Department sales information is provided by Phoenix Card Services and generated on a monthly basis by location. The University’s Accounting Office transfers revenues from the sales monthly to the appropriate departments.