Elon University
The prediction, in brief:

While a changeover to largely e-mail-based communication can bring about almost revolutionary change in the functioning of an organization, it does require a significant shift in attitude and style of working, a process that is insufficiently understood.

Predictor: Mehta, Arun

Prediction, in context:

In the May 1994 issue of his online newsletter The Network Observer, Arun Mehta writes: ”While a changeover to largely e-mail-based communication can bring about almost revolutionary change in the functioning of an organization, it does require a significant shift in attitude and style of working, a process that is insufficiently understood. Many non-governmental organizations could benefit tremendously from a more effective use of e-mail by its international membership or associated organizations – people doing medical research and collecting data in different parts of the world, for instance. It therefore would be useful if a study could be undertaken on what might be the best way to encourage organizations to move in this direction.”

Date of prediction: May 1, 1994

Topic of prediction: Communication

Subtopic: E-mail

Name of publication: The Network Observer

Title, headline, chapter name: The Role of E-mail in Democratic Decision-Making

Quote Type: Direct quote

Page number or URL of document at time of study:
http://dlis.gseis.ucla.edu/people/pagre/tno/may-1994.html

This data was logged into the Elon/Pew Predictions Database by: Anderson, Janna Quitney