Elon University

A vision for the future

This is one of nearly a thousand foresight statements shared by people from around the world. To return to the Voices of the People home page or to refine your search, click here.

Name: Patti Butche

From: Pennsylvania

Bio: Tech support. App specialist. Small biz owner. MEGA internet user!

Area of Expertise: Entrepreneur/Business Leader

Topic: Communication

Headline: Direct Customer Contact

Nutshell: As a small-business owner, I am now able to directly contact, support, sell to and educate customers. The technology isn't there yet, but I'm patch-working this desk-side service today.

Vision:

Able to remote access customers’ screens to "help" them with their problems/questions. Able to directly sell to customers and communicate with them on details. Able to be a point of contact/service/contracts for any customized/specialized service. This puts my skills in demand and increases my competitive edge and billable rate.

Date Submitted: November 12, 2004

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