Elon University
The prediction, in brief:

In the near future, every home and business could have an information appliance that combines the capabilities of telephone, television, newspaper, computer, and Internet services such as electronic mail … Avaliablity will be enabled by services that support the publication, dissemination, and access of multimedia information. Convenience will be enhanced by intelligent services that allow inexperienced users to browse information spaces with a combination of speech and graphics and to delegate tasks associated with brokering to automated agents.

Predictor: Information Infrastructure Technology and Applications (IITA) Task Group: High-Performance Computing and Communications Information Technology Subcommittee

Prediction, in context:

In a final draft of their Dec. 1, 1993, recommendations for the National Information Infrastructure, members of the High-Performance Computing Communications and Information Technology subcommittee write the following: ”Business and government experience with online electronic commerce services (for example, the FAST system for electronic parts, a service used by the Department of Defense laboratories for ordering components) has demonstrated rather convincingly that electronic commerce can be cost-effective and can dramatically reduce the time to purchase items (even in large quantities). The popularity of cable services, such as home shopping channels, has prepared the nation by providing a limited form of electronic commerce via television distibution, telephone ‘uplink,’ and credit cards. In the near future, every home and business could have an information appliance that combines the capabilities of telephone, television, newspaper, computer, and Internet services such as electronic mail … Avaliablity will be enabled by services that support the publication, dissemination, and access of multimedia information. Convenience will be enhanced by intelligent services that allow inexperienced users to browse information spaces with a combination of speech and graphics and to delegate tasks associated with brokering to automated agents. Expenses will be mitigated by the large number of consumers and providers that will use electronic commerce and by the savings that they will realize.”

Date of prediction: December 1, 1993

Topic of prediction: Economic structures

Subtopic: E-commerce

Name of publication: Information Infrastructure Technology and Applications - Report of the IITA Task Group: High-Performance Computing Communications and Information Technology Subcommittee

Title, headline, chapter name: 2.2 Electronic Commerce

Quote Type: Direct quote

Page number or URL of document at time of study:
http://www.ifla.org/documents/infopol/us/iita.txt

This data was logged into the Elon/Pew Predictions Database by: Kohlhagen, Kelly C.