E-mail and conferencing systems retain electronic information which can be reused indefinitely with little control by the people who were writing with the system. One can imagine cases in which managers may wish to review transcripts of key meetings held by computer conferencing to learn the bases of specific decisions, who took various positions on controversial issues, or to gain insight into their subordinate’s interactional styles. Other systems, such as voice and video links, are often designed not to store information. But they can raise questions about who is tuning in, and the extent to which participants are aware that their communication systems is “on.”
Predictor: Kling, Rob
Prediction, in context:In a 1994 article for Computer-Mediated Communication, Rob Kling, a professor at the University of California at Irvine, writes: ”E-mail and conferencing systems retain electronic information which can be reused indefinitely with little control by the people who were writing with the system. One can imagine cases in which managers may wish to review transcripts of key meetings held by computer conferencing to learn the bases of specific decisions, who took various positions on controversial issues, or to gain insight into their subordinate’s interactional styles. Other systems, such as voice and video links, are often designed not to store information. But they can raise questions about who is tuning in, and the extent to which participants are aware that their communication systems is ‘on.'”
Date of prediction: January 1, 1994
Topic of prediction: Controversial Issues
Subtopic: Privacy/Surveillance
Name of publication: Computer-Mediated Communication
Title, headline, chapter name: Fair Information Practices with Computer Supported Cooperative Work (CSCW)
Quote Type: Direct quote
Page number or URL of document at time of study:
http://www.december.com/cmc/mag/1994/jun/cscw.html
This data was logged into the Elon/Pew Predictions Database by: Butler, Lawrence