In a marketplace expected to grow at 200 percent through the rest of the century, we expect consolidation to be some ways off … What is important is good prices, good customer service, and good GUI.
Predictor: Garrison, David
Prediction, in context:In a 1995 article he wrote for Red Herring, Jonathan Burke talks to technology business leaders about the future of Internet access, quoting David Garrison, CEO of NETCOM. Garrision says: ”In a marketplace expected to grow at 200 percent through the rest of the century, we expect consolidation to be some ways off. I’ve heard the argument before that the telcos will get in and dominate due to their advantages of size and ownership of the pipes. But charges for leased telephone lines are actually a fairly small part of our business. We’re only paying about a half-million dollars per month for the backbone for our 750,000 customers. What the phone companies are good at and what it takes to run this business are not the same thing. What is important is good prices, good customer service, and good GUI.”
Date of prediction: January 1, 1995
Topic of prediction: Economic structures
Subtopic: General
Name of publication: Red Herring
Title, headline, chapter name: The Word On Internet Access
Quote Type: Direct quote
Page number or URL of document at time of study:
http://www.redherring.com/mag/issue25/word.html
This data was logged into the Elon/Pew Predictions Database by: Stotler, Larry