Barbara Miller, an assistant professor in the School of Communications, had an article published in the Journal of Applied Communication Research (Summer 2009).
The article, “Digging Deeper: Crisis Management in the Coal Industry,” explored crisis management/communication practices within the coal industry through the lens of high reliability organization concepts and sensemaking theory. The article highlights implications for the coal industry.
J. Suzanne Horsley, assistant professor at the University of Alabama, coauthored the research.