As part of Elon's ongoing digital evolution, the new Digital Identity and Access Management system will soon offer self-service features, making it easier than ever for users to manage passwords, request guest access and control their accounts—enhancing both information security and independence.
Managing accounts and accessing campus systems is about to get easier. This spring, Elon University is introducing a new Digital Identity and Access Management (DIAM) system designed to enhance security, streamline logins and simplify access to essential services for faculty, staff and students. The rollout begins this month in select departments, who have been notified, with broader campus implementation to follow.
A Seamless, Secure Experience
The new DIAM system gives faculty, staff, and students a single, secure way to access university services by centralizing account management across digital platforms.
This upgrade makes managing accounts easier while enhancing security to protect personal information and prevent unauthorized access. By consolidating identity management, users will have faster, more secure access to the tools and resources they need.
“We don’t expect anyone to notice any major changes at launch, but this sets the foundation for significant improvements over the next year,” said Alan Allred, information security engineer. “This is just the beginning. We’re laying the groundwork for a digital experience that’s smoother and more secure than ever.”
Improved Campus Services
This system makes onboarding easier for new students and employees while improving digital access at every stage—whether you’re a student, employee, retiree or alum. With behind-the-scenes improvements, this upgrade minimizes tech-related issues, making it easier for everyone to work, teach and learn without disruptions.
Additionally, the system strengthens security during transitions, such as when someone moves from student to employee or employee to retiree, ensuring that access is updated appropriately to protect university data. These updates keep Elon aligned with higher education industry standards and best practices for digital security while making everyday interactions with campus technology more seamless.
A Collaborative Effort
The successful launch of the new Identity and Access Management is the result of years of planning and collaboration across multiple departments. Elon’s IT experts, campus administrators and information security specialists worked together to design a system that prioritizes both digital security and ease of access, ensuring a consistent frictionless process for faculty, staff and students.
Looking Ahead
As Elon continues to evolve, the new Identity and Access Management system will be a foundation for future innovations in security, efficiency and ease of access. Soon, new self-service features will make it easier than ever to reset passwords, request guest accounts and manage access independently—putting more control in the hands of campus users.
In the coming months, more updates will be shared about the specific services being enhanced and how they will improve everyday workflows for faculty, staff and students. After rollout, this system will keep evolving, introducing new tools that strengthen security and make digital access more efficient across the campus.
“This system is an exciting step forward in our mission to create a more secure, efficient, and user-friendly campus environment,” said Allred. “It will empower our community to focus on what matters most—learning, teaching and research—while we handle the technical details behind the scenes.”
Departments will receive communication ahead of their transition to ensure faculty and staff are fully prepared for the change. Additional details on timelines, features and improvements will continue to be shared as the project moves forward.