A new system that launches May 13, 2025, will make it even easier for students and families to pay tuition and other bills, create installment plans, and access records with real-time information tied to their payment histories.
Improvements are on the way for those who make tuition and other bill payments at Elon University.
After a decade of use in its current format, the university’s e-Bill platform will receive significant upgrades in May that university administrators said they are excited to debut.
A few of the most noticeable changes will be access to real-time on demand statements, the option to create payment plans, and the ability to accept international payments via ACH or credit card. At present, e-Bill statements are uploaded periodically, families must enroll in a payment plan via a separate portal, and international payments can only be accepted via wire.
“This new system reflects our ongoing commitment to providing a seamless and transparent billing experience for students and families,” said Elon University Bursar Alessandra Gabriel. “With real-time updates, integrated payment options, and easier access to account information, we’re making it simpler than ever to manage educational expenses.”
Important Information for Elon University Students and Families
What Will Students Need to Do with e-Bill?
- Students won’t need to do anything. Access to e-Bill will continue uninterrupted for all undergraduate and graduate students who log in with their Elon University credentials.
What Will Parents (and Others) Need to Do with e-Bill?
- While access is currently open to e-Bill, starting May 13, 2025, currently established authorized users will be prompted to verify their existing account with a new password. Until you do so, you will be unable to access account histories or make future payments.
What to Expect with Upcoming Tuition Invoices
- Students, parents and other authorized users can still access the current e-Bill system to make payments for either summer session or for summer study abroad programs. Note: Undergraduate students who register late for summer session will be billed through the new e-Bill system.Otherwise, the first students who will be billed through the new e-Bill system are Elon Law students and MBA/MSBA who have registered for summer courses. Those bills will be delivered May 20th. The next set of students who will be billed through the new system are graduate students in the School of Health Sciences who can plan to receive tuition invoices on June 2.
When Will Bills Be Sent to Undergraduates for Fall Semester?
- Students and families will receive those bills on June 24, 2025. The due date for these bills is August 1.
What to Expect Next
- Elon University will send additional emails to parents and other authorized users as a reminder of these changes and how to get in touch with the university should they have questions when e-Bill undergoes its update on May 13, 2025.
Who to Call with Questions
- The Bursar’s Office (which undergoes its name change to Student Financial Services at the very end of the spring) can assist students, parents, and authorized users with questions during normal business hours from 8 a.m. to 5 p.m., Monday through Friday.